Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

At DUCAT India (“DUCAT”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you share with us through our website, forms, courses, counselling services, and other online services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices and rights available to you.

By using our website or submitting your information through our forms, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website and services, we may collect the following information:

Personal Information

Full name
Mobile/phone number
Email address
Residential or correspondence address
City and state
Date of birth or age, where required
Educational qualification
Course or training preferences
Employment or professional information
Other information voluntarily provided through enquiry or registration forms

Technical Information

When you visit our website, certain technical information may also be collected automatically, such as:

IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Website usage and interaction information
Cookies and similar technologies

2. How We Collect Your Information

We may collect information when you:

Submit an enquiry form
Request a callback
Register for a course
Request course information
Book a counselling session
Download educational or promotional material
Contact us by phone, email, WhatsApp, or other communication channels
Participate in surveys, events, webinars, or workshops
Use or browse our website

3. How We Use Your Information

We may use the information collected from you for purposes such as:

Responding to your enquiries
Providing information about Digital Marketing and other educational courses
Contacting you regarding your course enquiry
Providing counselling and career guidance
Processing course registrations and admissions
Providing information about classes, schedules, workshops, webinars, and events
Sending important service-related communications
Improving our website, courses, and services
Understanding website usage and improving user experience
Sending promotional or marketing communications where permitted and where you have provided the appropriate consent
Preventing fraud, misuse, or unauthorized activity
Complying with applicable legal and regulatory requirements

We aim to collect and use only information that is reasonably necessary for the relevant purpose.

4. Marketing Communications

If you provide your contact information for an enquiry, counselling request, course registration, or similar purpose, we may contact you regarding our courses, services, offers, workshops, and educational programs, subject to applicable law and your preferences.

You may request to stop receiving promotional communications at any time by contacting us using the details provided below or by using the unsubscribe/opt-out mechanism included in the communication, where available.

5. Sharing of Personal Information

We do not sell your personal information for money.

We may share information with trusted third-party service providers where reasonably necessary to operate our website or provide our services. These may include:

Website and hosting providers
CRM and lead-management platforms
Communication and messaging service providers
Analytics and technology service providers
Payment service providers, where applicable
Advertising and marketing service providers, where applicable
Professional advisers and service providers
Government authorities or law-enforcement agencies where required by applicable law

Such sharing will be limited to what is reasonably necessary for the relevant purpose and subject to applicable legal requirements.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Keep the website functioning properly
Remember user preferences
Understand website traffic and usage
Improve website performance
Measure the effectiveness of marketing campaigns
Provide relevant advertisements, where applicable

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations, or for other lawful purposes.

When personal information is no longer required for a legitimate purpose, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

9. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

Request information about the personal data we process about you
Request correction or updating of inaccurate information
Request deletion of personal information where applicable
Withdraw consent where processing is based on consent
Request that certain communications or processing be stopped where applicable
Raise a complaint regarding the processing of your personal information

To exercise applicable rights, you can contact us using the contact details provided below.

Where processing is based on consent, withdrawing consent will not affect the lawfulness of processing that occurred before withdrawal.

10. Children’s Privacy

Our website and services are not intended to knowingly collect unnecessary personal information from children.

Where applicable, we will take reasonable steps required under applicable law in relation to children’s personal data.

11. Third-Party Websites

Our website may contain links to third-party websites, platforms, social-media pages, or services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing your personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the processing of your personal information, please contact us:

DUCAT India
Address: [Insert Registered/Office Address]
Email: [Insert Privacy/Support Email]
Phone: [Insert Official Phone Number]

Grievance/Privacy Contact: [Insert Name/Designation, if applicable]
Email: [Insert Grievance/Privacy Email]

14. Consent

By submitting your information through our website, you acknowledge that you have read this Privacy Policy and understand how your personal information may be collected and processed for the purposes described above.

Where consent is required, we will obtain consent through an appropriate affirmative action and provide an appropriate mechanism for withdrawal of consent.

Important: This Privacy Policy should be read together with our Terms & Conditions, Refund/Cancellation Policy, and any applicable Cookie Policy.